• WHAT IS CREATORS CLUB?

    Creators Club is a free adidas membership program – and your chance to get inside and unlock the best of adidas. Earn points with every purchase and interaction to level up and gain access to amazing rewards, including Hype Access, Early Access to Product Launches, Special Events, adidas Runtastic Premium and more! 

    Just track your runs and workouts with the adidas Runtastic apps to collect points and get exclusive rewards.

    The program is currently available within the adidas Running and adidas Training by Runtastic apps in the US, UK and Germany. Further countries will be added step by step – stay tuned!

  • HOW DO I SIGN UP TO BECOME A CREATORS CLUB MEMBER?

    No need to sign up! If you have an adidas account, you’re automatically part of Creators Club. Don’t worry, it’s totally free and there are no strings attached – you choose if you want to complete your profile and make use of it or not, as with any other feature in the app.

    Note: After registration it could take a few minutes until your Creators Club profile and experience is available in your app.

  • HOW DO I EARN CREATORS CLUB POINTS?

    You get your first Creators Club points simply for creating (or just having) an adidas account. You can earn more points by completing your profile, making purchases, completing adidas product reviews, participating in adidas Runners events – and also by tracking your runs in the adidas Running by Runtastic app. Plus, we’re constantly working on finding new ways for you to earn points.

    Points for purchases made at adidas.com or from the adidas app will be allocated to your account after the order has been confirmed and shipped, which generally takes up to 72 hours. In some instances your points could take up to a week to get posted to your account. Points for in-store purchases will be allocated to your account within 72 hours after the purchase.

    Members must be signed in to the adidas app or on adidas.com to collect points. In-store members need to be identified at checkout by showing their Creator Pass in the adidas app or by providing their email or Creator ID.

    Please note that points are removed for any products that are returned.

  • HOW DO I EARN CREATORS CLUB POINTS IN THE ADIDAS RUNNING APP?

    You can earn points in the adidas Running app simply by tracking your fitness activities. 

    You will receive points based on the distance of your completed runs.

    Please note that only runs tracked via GPS count – manual entries and edited activities are not eligible for receiving points. This means, for example, that treadmill running is excluded.

    You can also earn points by participating in adidas Runners events and checking in via the adidas Running app.

    Plus, you will also receive points for creating an adidas account for the first time with the app.

  • WHERE CAN I CHECK MY POINT BALANCE OR CREATORS CLUB LEVEL?

    There are four Creators Club levels:

    • Challenger
    • Playmaker
    • Game Changer
    • Icon

    You can find your current point balance and membership level in your Creators Club profile in the adidas Running app, in the adidas app, or by logging in and checking the ‘My Account’ section at adidas.com.

  • CAN I BECOME A CREATORS CLUB MEMBER WHEN SIGNING UP IN THE ADIDAS RUNNING APP?

    Yes, you’ll automatically become a Creators Club member if you’re using the adidas Running by Runtastic app.

    Note: After registration it could take a few minutes until your Creators Club profile and experience is available in your app.

  • DO I ALSO GET MY REGISTRATION POINTS VIA THE ADIDAS RUNNING APP?

    Yes, of course. Whether you already have an account in the adidas Running by Runtastic app or whether you create a new account, you’ll get points for registration once.

  • I DIDN’T RECEIVE MY CREATORS CLUB POINTS. HOW CAN I CLAIM THEM?

    For points to be correctly allocated to your profile, you need to be signed in to your account when making purchases and completing interactions, or be identified as a Creators Club member in stores. 

    When making a purchase at adidas.com or from the adidas app, points will be allocated to your account after the order has been confirmed and shipped which generally takes up to 72 hours. Points for in-store purchases will be allocated to your account within 72 hours after the purchase. Points can take up to a week to get posted to your account.

    If points have not been allocated even one week after your online or in-store purchase, please contact adidas Customer Support*. Missing points cannot be claimed in adidas stores.

    When tracking an activity in the adidas Running app, please note that points can only be earned for running activities and if tracked via GPS. Manual entries and edited activities are not eligible for receiving points.

    * US: https://www.adidas.com/us/help // UK: https://www.adidas.co.uk/help // DE: https://www.adidas.de/hilfe

  • HOW CAN I LEAVE CREATORS CLUB?

    You can leave Creators Club by deleting your account, but then you won’t be able to use the adidas Running and adidas Training apps anymore.

    However, there’s no need to leave Creators Club: it’s a free feature, so no costs at all for you, and you are the one to decide whether you want to complete the profile information, collect points, and make use of the offered benefits – or not.

  • WHAT IS ADIDAS RUNTASTIC PREMIUM?

    adidas Runtastic Premium is a paid membership that provides access to exclusive, additional features within the adidas Running and adidas Training by Runtastic apps. 

    With Premium, you get access to all Training Plans – ranging from running training plans for beginners, race preparation, weight loss, or different goals to personalized bodyweight training plans targeted to specific areas of the body or whole-body training plans to build muscle or simply stay fit.

    Moreover, other functionalities like Advanced Statistics, Personal Records or Auto Pause are available only within Premium.

    As a Creators Club member in one of the upper levels of the membership program, we will reward you with adidas Runtastic Premium for free.