• General Data Protection Regulation (GDPR)

    Runtastic is committed to GDPR compliance across all our services. We implemented the following functionalities specifically for our users:

    If you have further questions regarding your GDPR user rights which are not covered by the detailed help pages mentioned above, please submit a request.

  • Export Account Data

    Follow these steps if you want to export and download your account data:

    • Log in to Runtastic.com and click the drop-down arrow next to your user picture
    • Click “Settings” or choose "Home" 
    • Select "Export" on the left-hand side
    • Click the blue "Export" button on the right-hand side
    • You will receive an email with instructions once your export is ready for download

    Note: You can export your data as JSON file once a week. Please also note that in order to export your account, you must confirm your email address, if you haven’t done so already. Enter your email account and click on the link we sent you to confirm your email address. If you did not receive it, we can resend it to you.

  • Change Marketing Settings

    Follow these steps to change your marketing settings:

    • Log in to Runtastic.com and click the drop-down arrow next to your user picture
    • Click “Privacy Settings”
    • Change your Marketing Messaging and Activity-Based Marketing preferences on that page

    Follow these steps to change your marketing settings for our Website:

    • https://www.runtastic.com/third-party-cookies
  • Public PGP Key

    If you are a security researcher or professional, you can use our public PGP key to share sensitive information with the Information Security team. We take information security very seriously and investigate all reported vulnerabilities.

    -----BEGIN PGP PUBLIC KEY BLOCK----- 

    xsFNBF0UuXgBEACuO313fI9CjHcj/Tj+slw78WKcfexgP7PYv36OlqX4sYTY0R+n

    XX403+a5BiVcPhFXlZZoIDYspK3i/+45WfEeHaOf31IL4aTG2BPRYN5VKJw+1U1O

    YsWHsAzffVfgR5SYkhxwGWHqgVNf3oVWAuqtd5BE/Uko8jjivPWTkSxIx4ZV72rr

    ARz4SXeoNvfZi2C2fwId2mXEEOlt/MUF8khazAS1S84vfS0wj2GeEHZGHJ7OpJal

    Xf/UrmmVbCXTiLwrbWNlGl+/Ijrz200Q1jkmgSgiiD4Pk7I9xuZs2uO0bsPIeXAM

    EY2rg48PAT1UYIJ85Uxko2Vpu2W24FYzPtetTDueyESpjY9A+AVPFJgQvPKWRoXY

    WHUrZ2bDKLRySeT3xUQsoL673HBim7r4w9OkH9Ze1z0NY1CfOPB8+6uFimFTSJ0F

    Ugie7rBZnMnwkkdsXKNxjlMJDGice85ebcBh5DQB2OjLwQwl4oRVYSd4GIEZe7om

    cxKIu2rwBbuNRcIjMZ60ZVbaK8LNNQujiAyi0MgYwlXjV7rAX0j1o/VJt6y8Zyy3

    VkiLZTLhll6DiDPbbap6ZvauU1AbqT7ku0wxnXdFGYDMNiPuQ1NcpGj7hNOiCK8S

    pwuG8leLbgI4TefmeHhztrbfYN4SceBokI1NbB4hFIEUuFmRKFIbFfs1pQARAQAB

    zTxSdW50YXN0aWMgSW5mb3JtYXRpb24gU2VjdXJpdHkgVGVhbSA8c2VjdXJpdHlA

    cnVudGFzdGljLmNvbT7CwY4EEwEIADgWIQQbw1IDJlxStMZB+d9Gsq45NhHecQUC

    XRS5eAIbAwULCQgHAwUVCgkICwUWAgMBAAIeAQIXgAAKCRBGsq45NhHecR2eD/9j

    dcaFULZSsKKeVZ0oH6XFV+iz8EDiu/vsswhUbOuCoyC7FFoLrltc8PimOtGtaD/w

    eIwLjWUw3qlYj2G5v0HAzREEVP1suy2OL5u9p01sDNu58/w7NL758mOBa5Rr2rTN

    43nhfhcHA/UuYiSwb0CuWZmBdaVoA0iTTcsUYHkX2kYUeylvH7Brwke+5vF0jmJN

    5niu8c3Q3snrZYM1G5CQC02hFno5lnQw8ZwoLU1j26RN+G5MVUkdO211Tck7Rqsw

    GpOYLlb4uNvSGQPr3XrUYWmWrKtdFdMbheHtzI7L5t/X4eiY0lRcU17OKQ6854Gl

    LE9JTJlqVisj2MKCFkZSdtyV1Tpx7wI7p6EN7/JRKOv8NKkfTMTlNq2X5XrfXTmG

    fCBJ8WkZ6XlL/kWQCR2GtQIuw4qOf0yhhyVL9SjfPX2mmA3oUqXQTZ6qeCeH1m/1

    GymRNZCp6U0sYuFtplvbevBYkchYFZ97QWtmvEywybmDGYpYr4FdKUmtiWpXK5BM

    5WmbPENPbD3fC0R/V/y6rEmxUKQLGV53aam8nmzyRcBhz6VchO+w253/uj3+6kxE

    qSCM0jmCaZqXFtINFM7lzORtiMLalfA31C9zBDnKZEsAAiJPPuzri7qaPG9FdEjg

    C2T+Lc08B2UvF1y7wq4a+QSQpwgjm/GFyruXW7RCYc7BTQRdFLl4ARAAyz4lsCma

    zoPThcAWYkpjL3/tcxkq/fTcNY+o0SdRMAzlf0dWx/n81KSqvBTe+mxOa0Sh+XMz

    n6KPDYsiCVmi4UeKIfyVL4BW38c4HufVprHNNekxOzicvgf+F16FNRgMlcQm4LXU

    gMUP3SXNsqJs54HoC99HmMdLiNEsnfXQI1J3V4JckKmc0QYcWVA0Mdds0SMU7yNh

    k0W3XdXVOIMqw768VEEIl4tWqShmlCHcPnwhw4qlnTYguz/Gcy2oHVmyGlh8UrPx

    5mgYoIR4objaq3JtntCIpTP1D/L9K48E60CcEhLyI8qBwezt2qK2KkKfkwxamqFX

    DRsDAlTn1wK1cILcpakecHFk/uDmoTXaAKJ/xohgGxyiG7UuaTEBB4eyVxLQGzxm

    5cWaHRlTJdM06ORJU2nU1MdJdM6t6tqnqM9w8mpJw4mD8r7AgFLTDHdS324rjc90

    s3wB3+Z5RV4LeqEqxK/DHMUOrYX9LYrNbC3sxpLEp/mZKOMlx0FekR94NaVZLDAd

    5xNSs1p+9G5/mifO0R4IF5UJcVj95WadL5x6hwVEzMX5b8XFSVdwvTkoKJy5bxak

    a+Nq/FiQfwNGv1/pYRuLSRDMeYpyxeK7eEobssoAEeVz3Aqeck5976iUydD7bENg

    cKoYXGvlDTK97/WrmXRjIehKdh2nU0AhY00AEQEAAcLBdgQYAQgAIBYhBBvDUgMm

    XFK0xkH530ayrjk2Ed5xBQJdFLl4AhsMAAoJEEayrjk2Ed5xEzgP/2st6whm4RmK

    sG0K2WTEfC2w+ioMBGj4TlkzAL5Chyeex9wFXR8hU05Df13mIO6r9AKBiHqLArxK

    OhGtXC0aEw+zkvZ3zQuixZu8Lr2qwxUnh/8uyw3HoJ0maexL9rg88YRT/Iu8ZXTP

    3nMb9JSun8WUjWS++aHdkWGzLYD5ZXYxzpp0fkHnKlc6U2nOOpH1i8/0hQwcv84d

    eHyyb0TZVhyeut6RVxnMb+pMDDwyQnvYG3TdOG62VPT3t5WvZwsSGn5cXyUqwDhL

    HKOF7toqjMJqpJGlivGjTRya78tVWqvjw636PtYki9KQ+VjFAPSoNL+MdywfXYt8

    o6kawpYgJFYbcohq0pC+OH/AHLNhDX1tlClX4z1qe5X530QjSfbV7eA1R3svl/eR

    hIoQ/Drf263ShoQ1OAUBB62msy/gOsnyjD6GSHsFLGRAqLMfkPqlvyOx1SWPpNN9

    r0p4c2WXOkLFlgnl4PSyq+fUsF927F0wQB8IC+CmoJVLYHYNYbq/J1hlvHgNC/j1

    whg35pw8IWitJjiMS0TVC5D1l6W0Vw4gi+7i56jYbe9uLX0ELfoAQ1QgwZXdqfo8

    NBWczgNh9ZrqvO3McSmx+q5q0q0py8Iks7p3NLJlX4cf4g/17K5ULSKZey30PXVp

    0Irr6KmecHNRCmXV77YKQ4CeH9GJhALI

    =RjqM

    -----END PGP PUBLIC KEY BLOCK-----