• Android: Known issue when downloading the Push-ups, Sit-ups, Pull-ups & Squats apps

    Some users are reporting that they receive a 505 error message when trying to download the Push-ups, Sit-ups, Pull-ups & Squats apps. The good news is that we have a solution for you:

    Please carry out the following steps to solve the problem:

    • Reboot your phone
    • Open the settings of your phone
    • Select Apps
    • Tap Google Play Store
    • Select Storage
    • Tap "Clear data"

    If you still can’t successfully download the app, please either connect to a different WIFI, or alternatively use your mobile data to download the app.

  • Android: Road Bike app gets stuck on the loading screen

    Some users are reporting that they are unable to open the Road Bike app because the app gets stuck in a loop during loading. The good news is that we have a solution for you:

    • Go to the settings of your phone
    • Select Accounts
    • Tap “Runtastic”
    • Remove the Runtastic account

    Once you’ve followed these steps, the problem will be resolved. Just reopen the Road Bike app and enjoy all the features and functions that the app has to offer! Got further questions about the Road Bike app for Android? Take a look at our FAQs here.

  • Android: Sleep Better app gets stuck on the loading screen

    Some users are reporting that they are unable to open the Sleep Better app because the app gets stuck in a loop during loading. The good news is that we have a solution for you:

    • Go to the settings of your phone
    • Select Accounts
    • Tap “Runtastic”
    • Remove the Runtastic account

    Once you’ve followed these steps, the problem will be resolved. Just reopen the Sleep Better app and enjoy all the features and functions that the app has to offer! Got further questions about the Sleep Better app for Android? Take a look at our FAQs here.