• adidas Runners: Check in Manually to Events

    You don’t want to bring your phone along on the run? Simply check in manually and leave your phone at the runbase. In order to check in manually to an AR event, follow the simple steps below: 

    • Be sure to join your chosen running event first by following the steps in this article
    • You’ll see the “Check In Manually” button appear on the event details screen 30 minutes before the event start time.
    • Once you have arrived at your event location, tap “Check In Manually”. (Make sure you’ve got an active GPS signal)

    Now you are checked in and the event will count towards your AR level!

    If you’re facing issues checking in manually, follow the short steps below:

    • Make sure you’ve given the Runtastic app permission to access your location and that the GPS indicator is green.
    • Make sure you are at the right AR event location.
    • Make sure that you check in within 30 minutes of the event start time.

    If you still want to track the run after you have already checked in manually, don’t worry! Only your tracked activity will be counted and added to the leaderboard.

    Note: After you’ve checked in, you are unable to leave the event.

  • Can I track my adidas Runners runs with a Smartwatch?

    Yes! The following devices synchronize directly with Runtastic: Apple Watch, Garmin Smartwatches, or devices equipped with Wear OS by Google.

    Please visit the links below for more information about each Smartwatch and its functionality with Runtastic:

    For other smartwatches, you have the option to import your activity to Runtastic as a .gpx or .tcx file. For help with importing your activity, please see here.

  • Is my name always displayed in the participants list of events?

    Yes, as soon as you’ve joined an event, your name will be displayed in the participants list. However, your name will only be visible to other members of the respective community.

  • Where can I see the participants of an adidas Runners event?

    Want to see who else is going to an event you’ve joined? The participants list is displayed just under the full description of an event. To reach this screen, follow the simple steps below:

    • Open the Runtastic app
    • Tap “Profile” on your tab bar
    • Select “Groups & Communities” and tap your adidas Runners community under “My Groups & Communities”
    • Tap “View Upcoming Events” followed by the respective event
    • Tap “Show more” next to “Participants” to view the names of all the other Runtastic users who joined the event via the app. The participants list is only visible to fellow members of the community

    Note: The participant count also includes those who have joined the event via adidas.com/adidasrunners. The names of these participants will not be displayed in the participants list.

  • Can I edit or delete my activity after tracking an adidas Runners event?

    It is possible to edit your activity after you’ve finished tracking with the Runtastic app. To do so, just visit your account on Runtastic.com and follow the short instructions in this article.

    Note: If you add an activity manually, either in the Runtastic app or on Runtastic.com, this activity will not count towards your adidas Runners level. We can only confirm your participation in events where you’ve tracked your running activity live with a GPS signal or checked in manually to the AR event.

    Important: If you delete your activity, it unfortunately cannot be recovered and will be removed from your AR statistics.

  • How do I ensure that my event participation counts towards my adidas Runners level?

    To ensure that your adidas Runners event counts towards your adidas Runners level, you must either track the run with the Runtastic app (or with devices that sync directly to the Runtastic platform), or check in to the event manually. If you want to earn credit for your AR Run by checking in to the event manually, please read the article here

    If you want to earn credit for your AR Run by tracking the running event, you must ensure that the following criteria are met:

    • Track your event activity with the Runtastic app or with devices that sync directly to the Runtastic platform. 

    • Join the adidas Runners event in the Runtastic app before it starts - Make sure you join the event no later than 60 minutes after the scheduled event start time.

    • Set your activity type to “Running” in the Runtastic app - Only GPS-tracked running activities will be confirmed as AR Runs. For help with this step, please see here if you are using an iPhone or here if you’re using an Android device. Make sure your phone is fully charged to ensure you can track the entire event.

    • Be ready at the event start location at the official start time and don’t forget to hit start on the Runtastic app when the run gets going! Your GPS location and the start time of your activity will confirm your participation in the event (Don’t worry if the event doesn’t start at the exact scheduled start time –  we’ll take this into account and you won’t lose out!)

    • After the event is over, make sure you have an active internet connection - To enable us to confirm your participation, an internet connection is required.

    As long as you carry out the above steps, your event participation will qualify as an AR Run and count towards your all important adidas Runners level. See here to find out more about AR Runs and levels. 

    Note: If you add an activity manually, either in the Runtastic app or on Runtastic.com, this activity will not count towards your adidas Runners level. We can only confirm your participation in events where you’ve tracked your running activity live with a GPS signal or checked in manually to the AR event.

    Still unsure how to get credit for your adidas Runners event participation? Check out the video below: 

  • What happens if I can no longer attend an adidas Runners event?

    Don’t worry about it. Life is busy and plans change. If you can no longer attend an event you’ve joined, you can simply cancel your attendance in the Runtastic app by following the steps below:

    • Tap “Profile” on your tab bar
    • Select “Groups & Communities”
    • Tap the respective adidas Runners community
    • Select “View Upcoming Events”
    • Tap the event you can no longer attend
    • Tap “You’ve Joined” followed by “Leave Event”
  • Why am I unable to join an adidas Runners event in the Runtastic app?

    If you are unable to join a particular event in the Runtastic app (i.e. the “Join Event” option is greyed out or disabled), this could be due to any of the following reasons:

    • You’ve forgotten to join the respective adidas Runners community - You will need to first join the respective adidas Runners community before you can join an event hosted by them. Not sure how to do this? Take a look at this article.

    • The event has already started - It is not possible to join an event more than 60 minutes after the scheduled event start time. If you have already joined an event, you can still manually check in up until 60 minutes after the event start time.

    • The event is full - Some events may have a limited number of participants. Once all the available places have been filled, it will no longer be possible to join the event.

    • The event clashes with another one of your joined events - It is not possible to join two events with overlapping start or end times.

    • The event has restrictions -You must meet the requirements for the event in order to join. Some events may have age restrictions, or certain challenging events may require you to already be at a higher AR level before you can join.

     

     

     

     

  • Join an adidas Runners Event in the Runtastic App

    As soon as you’re a member of an adidas Runners community, you can join any of the awesome events hosted by the community. Feel free to join as many events as you like using these simple steps:

    • Open the Runtastic app
    • Tap “Profile” on your tab bar
    • Select “Groups & Communities” and tap your adidas Runners community under “My Groups & Communities”
    • Tap “View Upcoming Events” to access a list of all upcoming events, organized by date
    • Tap on an event to access full details including the event date, start time, and a full description
    • Up for the challenge? Just tap “Join Event”. If the “Join Event” button is unavailable, click here to find out why this is the case.

    Want to see these steps in action? Check out the video below:

  • View Upcoming adidas Runners Events

    To access a list of all upcoming adidas Runners events for the adidas Runners community you’ve joined, follow the simple steps below:

    • Open the Runtastic app
    • Tap “Profile” on your tab bar
    • Select “Groups & Communities”
    • Tap the respective adidas Runners community under “My Groups & Communities”
    • Tap “View Upcoming Events” to access a list of all upcoming events, including those you’ve joined, organized by date