• Windows Phone Phase Out

    Unfortunately, Windows Phone has far fewer users compared to Android and iOS. This means that the market is relatively small. It is always a good idea to check out the future possibilities of a platform before purchasing a phone.

    Like every other company, we make our decisions based on where we see the greatest potential. At the same time, we are one of the few companies that has developed apps for this platform. Naturally, we also want to offer our Windows Phone users the best possible products. However, we hope you understand that our priorities are set according to platform and market and that from now on we will no longer be updating our apps for Windows Phone.

  • How are burnt calories being calculated?

    The calculation of burnt calories is based on your personal information such as your height, weight, gender and age. We also make sure to take different kind of steps into account, meaning, that 100 steps per minute are not the same as 10 x 10 steps in a minute.

  • How are active minutes being counted?

    All minutes in which you are moving (steps are being detected) while travelling at a certain speed.

  • Connect my Wearable with the Me App

    First please activate your Orbit or Moment via pressing the Navigation-Button.

    Make sure your Bluetooth is on.

    Then open the Bluetooth-Settings and select your Wearable from the list of devices.

    When you open the Me app and log in, you will get a request if you already have a Wearable.

    Answer this with “Yes” and the app will connect to your Wearable automatically.

  • Disconnect the Orbit from my account

    In order to disconnect your Orbit, you need to access the “My Orbit” menu by tapping on the Orbit icon button in the top right corner.  

    Now choose the menu item "My Orbit".

    Now scroll to the bottom, where you can see the hardware ID of your Orbit device. By tapping on "Remove this Orbit", you can disconnect the device.

  • Enable Idle Notifications

    In order to receive a notification as soon as the Orbit realizes that you have not been moving for a while (60 minutes), you need to access the “My Orbit” menu by tapping on the Orbit icon button in the top right corner.

    You will find the idle notification in the settings. You can also set a time frame in which the notifications will be triggered.

  • See the battery status of the Orbit

    In order to see the battery status of your Orbit, you need to access the “My Orbit” menu by tapping on the Orbit icon button in the top right corner.  

    The battery status is indicated by a graphic. If it shows 25% of charge left or below, you may want to recharge the device soon.

  • Set up the alarm

    In order to set a alarm, you need to access the “My Orbit” menu by tapping on the Orbit icon button in the top right corner.  

    In the section "alarms", you can set up to three alarms.

  • Settings

    In order to change settings such as the unit type, simply open the menu by touching the 3 points in the lower right corner.

    Besides changing the unit type, you can also view fitness videos. You will also find FAQs and can watch the Intro-Tour again as well as contact support or view other apps from Runtastic.

  • Synchronize my Orbit with the Me App

    In order to synchronize your Orbit with Runtastic Me, navigate to the app home screen.

    Now tap and hold in the middle of the screen and start swiping down.

    After the sync you will see the text "Syncing Data" showing up in the middle.

    If successful you will see the text "Sync Successful" in the middle of the circle.

  • Log out, change height or weight

    In order to log out of the app, simply open your profile by tapping on the profile-photo

    Now  tap the menu icon (3 points) in the lower right corner and you get the option to log out.