• Challenges: What is a Challenge?

    Challenges will bring out the best in you! Challenges are competitions with a specific mission over a certain timeframe, as defined in the challenge details.

    Once you’ve joined, activities that comply with the challenge rules will be automatically linked and count towards the Challenge. Track your performance and compare it to other users on the leaderboard!

  • Troubleshooting Heart Rate Monitor And Bluetooth Issues

    TROUBLESHOOTING HEART RATE MONITOR AND BLUETOOTH ISSUES

    If you own a heart rate monitor (HRM) with Bluetooth 4.0 (Smart) capacity, you can use it to record your heart rate while tracking with the adidas Running app. Instructions on how to connect your device can be found here. 

    As there are many devices on the market from various manufacturers with different specifications, we cannot always guarantee that your device will work flawlessly with the app. However, the following tips will resolve many of the most common connection issues:

    Minimum Requirements (Android):

    • Your phone: Android 5.0
    • Your heart rate monitor:  Bluetooth 4.0 capability (Smart) 
    • Your adidas Running app: Latest version installed from the Google Play Store

    Configure the following settings in your phone:

    • Make sure that bluetooth is turned on and that your phone screen is on
    • Close any background apps that may be using the sensor before connecting to the adidas Running app 
    • Do not connect the HRM directly in your phone’s bluetooth settings. If it already is connected there, be sure to disconnect it:

    Settings > Bluetooth > tap the gear icon next to your HRM, and tap FORGET. 

    Make sure that the HRM itself is in good condition:

    • Check whether the battery of the device needs replacing
    • Make sure the device’s firmware is up-to-date
    • Wipe the sensor with a damp cloth and hand wash the belt well with soap and water as dirt can often cause connection errors.
    • Make sure the HRM is tight but comfortable around the chest to ensure a good connection; if the monitor moves or slips it may disrupt readings
    • Close the adidas Running app and remove the heart rate sensor from the strap. Wait 30 seconds, place the sensor back on the strap then reopen the app.
    • If this does not help, remove the battery and touch and hold both sensor points for at least 10 seconds. Wait 5 minutes then put the battery back in. 

    If your connection issues persist and the device’s LEDs are still working, it is possible that you’re experiencing a signal interference from a nearby app or device. In this case, please unpair your HRM from any previously paired apps or devices. Keep in mind that certain devices that transmit wireless signals could also be interfering with the connection, such as wireless headphones, wireless routers, or fitness machines, e.g. treadmills. You may need to move to a new environment away from any potential interferences.  

    Note: You can also track your heart rate using wireless headphones with integrated HRM (Bluetooth Smart Technology). Use these same troubleshooting steps if you have any difficulties with the connection. 

    Still having trouble with the connection? Please submit a request below and include details of the phone and device you are using.

  • Share a Status Post to the News Feed

    Do you want to let your fitness friends know how your training is going? Or have you simply got something interesting to share with the Runtastic community? Create a text status post and share it to the News Feed using the simple steps below:

    • Open the adidas Running app
    • Tap “News Feed” on your tab bar
    • Click the “New Post” button just above “Profile” in the bottom right corner 
    • Type your text update
    • Tap “Publish” in the top right corner     

    If you wish to delete the post once it has been shared to the News Feed, follow the short steps below:

    • Open the adidas Running app
    • Open the News Feed
    • Select your text status post
    • Tap the three dots in the top right corner
    • Click “Delete” then confirm the deletion
  • Image Sharing

    Create your own custom image and share it to any of the platforms installed on your device, for example, Instagram, Facebook, or Whatsapp. 

    The Share screen will pop up immediately after you’ve saved your activity with the adidas Running app. Follow the simple steps below:

    • When the share screen pops up, tap “Create and share your image”
    • Click on any of the two icons displayed directly under your stats 
    • Now let’s create your image:

    Icon 1. Select a previous photo from your gallery or tap the photo icon to take a photo with your camera

    Icon 2. Select one of the default images that we’ve created for you. Look for new images around your favorite holiday! 

    • Tap “Share” in the top right corner

    Select your preferred platform and inspire your family, friends, or followers with your adidas Running progress!

  • Additional GPS Tips for Android

    If you are still experiencing GPS issues after following all the steps in our GPS Troubleshooting Guide, check out the additional tips below which are known to resolve almost all issues:

    • Restart your device – It is recommended to restart the device every now and then to help solve app issues
    • Remove and reinstall the Runtastic app from the Google Play Store. Your activity history will be cleared from the device, so make sure that you sync all sessions to Runtastic.com beforehand
    • Activate then deactivate “Flight Mode” – In some cases this may help you get GPS working again.
    • Open Google maps, then open the Runtastic app and let it search for 2-5 minutes to lock onto a GPS signal

    If you do experience a weak GPS signal and your activity tracking appears inaccurate, don’t forget you can always edit your activity manually  afterwards.

       

  • Notification Inbox

    Your received notifications will be available for you to read at any time in your brand new Notification Inbox. 

    The bell icon in the top right corner of your News Feed will tell you when you have a new notification waiting for you. Tap the icon to view your Notification Inbox, where you can look through your received notifications and check out what’s going on in your adidas fitness community.

    The following notifications* are currently available in your Notification Inbox: 

    • received follow requests
    • accepted follow requests
    • comments from followers on your activities
    • likes from followers on your activities
    • invitations to join a group
    • live activities from users you follow 

    Changes to these notifications can be done in the notifications settings. To get to the notification settings click on the gear icon in the upper right corner of your notification inbox. 

    *Your Notification Inbox will be continuously expanded, so keep your eye out for additional notifications in the future!

  • Edit an Activity

    In order to edit your activity in the adidas Running app, follow the steps below:

    • Tap the “Progress” tab
    • Your most recent activities will be displayed at the top of the screen. To view your full history, tap “Show more”
    • Tap the activity you wish to edit
    • Open the menu (three dots) at the top right to edit the details
    • Tap “Edit”
    • On the next screen, make changes to your Sport Type, Elevation Gain & Loss, Start Time & Duration, and Distance by tapping each value (the calories will be recalculated automatically*)
    • Additionally, you can add your workout notes, take a photo, or choose one from your gallery and record your feeling and the running surface.  
    • Save your changes by tapping “Save” in the top right corner
  • Records

    Records is a fun and motivating Premium feature (in the adidas Runtastic Premium Membership), which helps you keep track of your personal bests. To view your records, go to the "Progress" bar and tap “Show More” next to Records. Tap on the individual record to see the details of the activity in which the record was achieved.  You can view your fastest kilometer, fastest 5K, your fastest marathon and many more records. View, challenge and beat records for a variety of activities.

    Delete a Record

    If you are awarded a record by mistake, for instance, due to a tracking error, you can delete it. Just tap on the three dots next to the record you wish to delete and tap “Remove from Records”.

  • Smartwatch Support

    In order to provide the best possible user experience, we will focus our support on cross-manufacturer standard Smartwatches - like Wear OS by Google - which run on a wide variety of smart watches. Unfortunately, this means that it will no longer be possible to connect your Pebble, Samsung Galaxy Gear or Sony Smartwatch to the adidas Running app.

    For more information on which watches are compatible with the adidas Running app on Android, check out the Wear OS by Google page.

  • EU Roaming Regulations 2017

    If you are living and traveling within the EU, you don’t have to give a second thought to telephoning, messaging or surfing the Internet on your phone. This means that you can still use your Runtastic apps while on vacation.

    Which countries no longer have roaming fees?

    All EU countries, as well as Liechtenstein, Norway and Iceland. Other countries, such as Switzerland, still apply roaming charges as they always have.

    NoteBefore using adidas Running in any of the affected countries, please make sure to contact your mobile provider to find out more about how this new regulation affects you.

  • Privacy Settings

    Follow the steps below to edit your Privacy Settings:

    • Tap the “Profile” tab followed by the “gear icon”
    • Tap “Privacy"
    • Here you can control who views the information that you share with the adidas Runtastic apps by selecting either “Everybody” (all adidas Runtastic apps users), “Friends” (your fitness friends) or “Only me”.

    My Profile: Settings related to all the data you have added to your Profile (via Settings > Profile). It includes the following information:

    - General Information (birthday, gender, height)
    - Contact Information (email address, country)

    If you select the “Only me” privacy setting, only your first and last name will be visible to other users.

    Activity: Settings related to all the data on your activities including information like Maps, Distance, Time, Pace, Calories etc. Selecting “Only me” means that your activities will only be visible to you and will not appear in your friends’ News Feed.

    Maps: Settings related to the maps from your GPS-tracked sessions. If “Only me” is selected and a user navigates to the Details page of your activity, a message will be displayed instead of your map. The map will also not be displayed in the News Feed.

    Photos: Settings related to all the photos (both profile picture and photos of your activities) you have posted in the app. Any photos that you post will not be visible to other users if the “Only me” option is selected.

    Routes: Settings related to all the information about routes created or imported from activities. If you do not wish to share your routes with your friends anymore, they will not receive any updates when you create a new route.

    Training Plans: Settings related to all the training plans you are currently using or have purchased. If you do not want your Training Plans to be visible to other users, select “Only Me”

    At the bottom of the page, you can choose whether to join the Steps/Running Leaderboards.

  • Groups feature

    Create a Group and Invite Members

    To create a group in the adidas Running app, follow the steps below:

    • Tap the “Community” tab
    • Select “Groups & Community”. 
    • Tap the plus symbol in the top right corner
    • Give your group a name and a description 
    • Add a photo to your group if you wish to by tapping the camera icon - you can take a new photo with your camera or choose one from your device’s gallery
    • Tap “Create” in the top right corner

    Once the group is created, you can tap on the three dots in the top right corner and “Invite Members”. Your existing followers will be listed here. You can add them to your group by tapping the plus next to their name.

    To invite members to your group with a private message, tap “Invite others with a Link”.

    Join/Leave Group

    Tap the “Profile” tab and select “Groups & Communities” to see your pending Group Invitations. Here, you can either accept or decline the invitation.   

    To leave a group, open the Group, tap on the three dots in the top right corner and tap “Leave Group”.

    Edit Group Name or Description

    As Group Admin, you can edit the group name, change the group photo and add or remove group members at any time. Simply tap on the group you created followed by the three dots in the top right corner. Choose either “Edit Group” or “Edit Members” and make the necessary changes.

    If you wish to remove a member from the group, swipe left on the member’s name and tap “Remove”.

    Note: Once a Group is created, it can not be deleted.

  • Music Player

    Start your music from your favorite music player directly in the Runtastic app.

    To do so, open the “Activity” tab in your Runtastic app. Tap the music note icon on the bottom left of the screen.

    Tap “Open Player” to select your player of choice or tap “Google Play Music” to use this music player.

    The player will automatically open and you can start your music. Go back to the Runtastic app - now you have the option to switch through the song titles directly in the app.

    Tap the small arrow in the upper right corner to open the music player or tap the icon in the upper left corner to switch to another music player.

    Additionally, you can open playlists directly in the app when using Google Play Music. Tap the second button in the upper right corner to do so.

  • Help for GPS Problems on Android Phones

    Disabling the power saver and optimizing your Android phone is often the solution to many GPS issues. Find your device and the instructions for how to carry out both steps below:

    If you’ve already configured these settings and are still having difficulties with GPS, check out the full GPS Troubleshooting Guide here.

    Samsung

    Disable the power saver on Samsung devices

    • Open the phone’s settings and select “Device Maintenance”
    • Tap “Battery”
    • Make sure that Power Saving Mode is “Off”

    Disable optimization on Samsung devices (for Android 6 or higher)

    • Open the phone’s settings and select “Applications”
    • Tap the three dots in the top right corner
    • Select “Special Access”  then “Optimize Battery usage”
    • Find Runtastic on the list and make sure that it is not selected

    HTC

    Disable the Power saver on HTC devices

    • Open the phone’s settings
    • Tap “Power”
    • Tap “Off” to deactivate the power saving mode

    Disable Optimization (for Android 6 or higher) on HTC devices

    • Open the phone’s settings, then tap Power
    • Tap Battery optimization
    • Tap Not optimized > All apps to see the complete list of apps
    • Find Runtastic in the list and tap Don't optimize > Done

     Huawei

    Disable the power saver on Huawei devices

    • Open the phone’s settings and select “Battery”
    • Disable “Power saving mode” and “Ultra power saving mode”

    Disable optimization on Huawei devices (for Android 6 or higher)

    • Open your phone settings and select “Apps & Notifications”
    • Tap “Apps”
    • Select “Settings” at the bottom followed by “Special access”
    • Select “Ignore optimizations”
    • Press “Allowed” and select “All apps”
    • Find Runtastic on the list and set to “Allow”

     Sony

    Disable the power saver on Sony devices

    • Open your phone’s settings
    • Select “Battery”
    • Tap STAMINA mode
    • Choose “Never”

    Disable optimization on Sony devices (for Android 6 or higher)

    • Open your phone’s settings
    • Tap “Battery”
    • Select the three dots in the top right corner
    • Click “Battery optimization”
    • Select “Apps” then “Runtastic”

     LG

    Disable the power saver on LG devices

    • From the home screen, select Apps
    • Select Settings from within the Apps tab
    • Tap “General”
    • Select “Battery & Power Saving”
    • Toggle Battery Saver off

    Disable optimization on LG devices (for Android 6 or higher)

    • Open the Settings menu on your device and tap Battery & power saving
    • Tap Battery usage
    • Tap Ignore optimizations

    One Plus

    Disable the power saver on One Plus devices

    • Open your phone’s settings
    • Tap Battery
    • Toggle the battery saver off

    Disable optimization on One Plus devices (for Android 6 or higher)

    • Open your phone’s settings
    • Tap Battery
    • Select Battery optimization
    • Find Runtastic in the list of apps and select it
    • Select “Don’t optimize”

    Other Android Devices

    Most Android phones also use a power saver/optimization which can be found in the settings. Please make sure that the Runtastic apps are excluded from the energy saving mode and that optimization is disabled.

  • Shoe Tracking

    Do you know the last time you changed your running shoes? We recommend that you change your running shoes, depending on the model, about every 500 kilometers to reduce the risk of injury.

    The Shoe Tracking feature automatically assigns your kilometers to your running shoe.

    Add a Shoe

    Follow these simple steps to add a shoe for the first time:

    • Tap the “Profile” tab
    • Scroll to “My Shoes”
    • Tap “Add Your First Shoe” 
    • Select the brand of your shoe from the list or enter the brand in the search field
    • Select your model from the list or enter the model in the search field
    • You can either use the available picture of the model or add one of your own - just tap on the photo icon
    • Enter a Nickname, Size and Color for your shoe and tap “Next” to save your information
    • Select a date from which all your activities since then will be assigned to your shoe
    • Select the Activity Type you would like to assign to the shoe* and tap “Next” to save your information
    • Set a limit for your shoe** and tap “Done”

    * Shoe Tracking is available for Running, Walking, Nordic Walking, Hiking and Running (Treadmill).

    ** We recommend retiring your shoes after 500 km. At this point, the cushioning capability of your shoes decreases, exposing your joints to greater shock and force.

    Note: If you cannot find the brand or model of your shoe, select “Other” and enter the model name in the Nickname field.

    Edit the Details of a Shoe and View the Statistics

    Follow these simple steps to edit the details of a shoe or view the statistics:

    • Tap the “Profile” tab
    • Scroll to “My Shoes” and tap “Manage Shoes”
    • Select the shoe you wish to edit
    • On this screen, you can see all the relevant statistics: In use since, Activities, Average Pace, Total elevation Gain/Loss
    • Open the overflow menu (three dots) at the top right to edit the details
    • Edit the desired details (the date of the first usage of the shoe can not be changed) and tap “Save”

    Add or Reassign an Activity to a Shoe

    Follow these simple steps to add or reassign an activity to a shoe:

    • Tap the “Progress” tab
    • Select “Show more” next to your recent activities
    • Select the appropriate activity
    • Open the second tab (the picture frame) and tap “Select your running shoe”
    • Select the desired running shoe from the list or add a new shoe

    Retire the Shoe

    If your shoe has exceeded the recommended distance, you will receive a notification in an info screen. You can ignore the message by tapping “Not now” or view the details of the shoe by tapping “Go to shoe”.  

    Here, you have the possibility to retire your shoe by tapping “Retire”.

    Note: Currently, you cannot reactivate a shoe. If you have already retired it, you cannot restore it.

    If your shoe is already worn out before the recommended distance, you can retire the shoe manually:

    • Tap the “Profile” tab
    • Scroll to “My Shoes” and tap “Show more”
    • Select your shoe
    • Open the overflow menu (three dots) at the top right to edit the details
    • Tap “Retire”
  • Push Notifications

    Your progress is important to us and we want to keep you motivated! Push notifications keep you informed and motivated directly on your phone about LIVE activities of users you are following, received or accepted follow requests or when your followers like or comment on your activities.

     

    If you wish to edit your Push Notification settings in the adidas Running app, follow these simple steps:

    • Tap “Profile” on the tab bar
    • Tap the “gear icon” in the top right corner to reach “Settings”
    • Select “Notifications”
    • Select which Notifications you would like to receive
  • My Leaderboard in the adidas Running App

    The Leaderboard shows you how many kilometers/miles you have tracked compared to people you follow

    To view the Leaderboard, tap the “Community” tab and scroll to the “Leaderboard”. Tap “Show more” and your current position will be displayed.The person who tracked the most will be displayed at the top of the list and right beneath that you will find your kilometers/miles and your position on the Leaderboard.

    You can change the time frame at the top by tapping on the filter option (e.g. “This month”). Choose between “Previous month”, “This week”, “Previous week” or keep “This month” by tapping the preferred view.

    You can also select other filters such as “Following” and “Groups”.

    Note: Only the sports type Running and Running (Treadmill) will show up in your Group Leaderboard. 

  • Adding/Searching for Friends

    Would you like to add a friend but you are out and about? No problem. Just do it with your adidas Running app.

    There are two ways to reach the “Friends” screen. The first option is to tap “Newsfeed” on the tab bar, followed by the icon in the top right corner. The second option is to tap “Community” on the tab bar and tap “Friends”.

    As soon as you are in the “Friends” screen, you are able to accept or decline friend requests, search for friends or see your current friends.

    Search for friends:

    You can either connect the app to Facebook or your contact list, or tap the magnifying glass icon in the top right corner to search for contacts. As soon as you are connected, possible contacts will be suggested in “People you may know.”

    Delete friends:

    If you would like to remove a fitness friend, click on show more next to "Friends". Look for the person you want to remove and click on their name. Remove this friend by clicking on "You're Friends", followed by confirming the deletion.

  • Manually Set the Heart Rate Zones

    You can customize the Heart Rate Zones in the adidas Running app. To do so, follow these simple steps:

    • Tap the Activity Setup icon next to the “Start” button
    • Select "Heart Rate Monitor"
    • Tap “Heart Rate Zones”
    • To change the values of the individual zones, tap the current value
    • Save your changes by using the go back arrow at the top left

    If you choose a resting heart rate or a maximum heart rate at the top, the values of the other zones will change automatically as well.  

    *This option is available to you in the adidas Running app as a Premium Member. 



  • Customizing the displayed values

    You can easily customize the values on your main activity screen to meet your needs. For example, you may wish to have “Distance” displayed most prominently during your run. Press and hold on the value you want to change then select one of the values from the list that appears. Now you have successfully changed the value.

    Alternatively, tap the Activity Setup icon next to the "Start" button, then tap “Customize displayed values”. You can then customize the values for both outdoor and indoor activities.

    Note: A maximum of four values can be displayed.

  • Add A Manual Activity

    To add a workout manually in the adidas Running app follow these simple steps:

    • Tap the “Progress” tab
    • Tap “Add an activity manually” directly below “Recent Activities” 
    • Choose your activity type, then set a duration, distance and start time (the burnt calories are calculated automatically)
    • Save your workout by tapping "Next" followed by "Done" in the top right corner



  • Selecting a Training Plan

    Whether you’re an advanced runner and want to run your first marathon, or you’re a complete beginner and want to learn the basics of running, the adidas Running app will guide you to the Training Plan that’s right for you.

    • Navigate to “Progress” on your tab bar
    • Choose what you would like to achieve with your training plan
    • Tap “Get Started”
    • Follow the short on-screen questionnaire to help us guide you to a training plan that suits your goals. Just tap the option that meets your needs
    • Once you’ve selected your start date, just tap “Go to Plan”

    Training Plans are available to you as a Premium Member. Purchase your Premium Membership here.

    NOTE: It is only possible to have one active Training Plan at any one time. If you wish to start a new Training Plan, you need to either complete all your scheduled trainings or delete your active Training Plan.

    Follow these simple steps to delete your active Training Plan:

    • Navigate to “Progress” on your tab bar
    • Select your active Training Plan
    • Tap the “Delete” icon in the top right corner and confirm the deletion
  • Start a Story Run

    Follow these simple steps to start a Story Run in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “Select Your Soundtrack”
    • Select “Story Running”
    • Download the Story Run of your choice to your phone*
    • After completing the download, tap “Start.” You should now see the Story Run in your Activity Setup
    • Start your activity as usual by tapping “Start”
    • If you choose to run without a Story Run, tap “No Music”

    *You can view the details of the Story Run by tapping it. You will find a listening sample, the audio language and the price. Swipe right or left to view the details of the other Story Runs.

  • Create an Interval Training

    Follow these steps to create an Interval Training* in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “Select your workout” 
    • Tap “Interval Training”
    • You can now select one of the default trainings or create your own by tapping the “+” in the top right corner
    • Enter a name for your workout
    • Enter a Warm-Up and Cool-Down time
    • Add intervals by tapping the “+” on the left and right side
    • Change the values (distance or time) in the middle by scrolling up or down
    • When you're done, tap “Save” in the top right corner

    To delete a manually added Interval Training, swipe the training in the overview to the left until the red “Delete” button shows up.

    * Interval Trainings are available to you as a Premium Member.

  • Search for a Route

    Follow these simple steps to search for a Route* in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “ Select your route”
    • Use the magnifying glass icon in the top right corner to search for a Route
    • Change the Activity Type with the first tab at the top
    • The second tab shows the Distance. Change it by tapping on it and moving the slider at the bottom of the screen to the left or to the right
    • The third tab shows the Elevation Gain. Again, change it by tapping it and moving the slider at the bottom of the screen to the left or to the right
    • Use the drawer menu to change to a list or map view in the top left corner
    • To use a found Route, just tap it in the list or on the map

    * Routes are available to you in the adidas Running app as a Premium Member. 

  • Set a Workout Goal

    Follow these steps to set a Workout Goal in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “Select your Workout” 
    • Select “Workout Goal”
    • Select the category in which you would like to set a goal. You can choose between
      • Distance & Duration (in combination)*
      • Distance
      • Duration or
      • Calories*
    • Tap one of the categories and either choose from default goals or create your own by tapping the “+” in the top right corner
    • Select the values you want to set as goals and save them by clicking “Done”
    • Start your activity by returning to the Activity screen and pressing “Start”

    If you have activated the Voice Coach, you will get feedback when you have reached your goal.

    * This feature is available to you in the adidas Running app as a Premium Member.

  • Challenge an Existing Activity

    Follow these simple steps to challenge an existing activity* in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “Select your workout” 
    • Tap “Challenge an Activity”
    • Select one of your previous activities to challenge
    • Start your activity by returning to the Activity screen and pressing “Start”


    * This feature is available to you in the adidas Running app as a Premium Member.

  • Change the Activity Type

    Follow these simple steps to change the Activity Setup in the adidas Running app:

    • Tap the Activity Setup icon next to the “Start” button
    • Tap “Activity Type”
    • Select one of the activity types from the list. The most recently used activity types are listed at the top



  • Set a Starting Countdown

    Follow these simple steps to set a starting countdown in the adidas Running app:

    • Tap the Activity Setup icon in the bottom right corner of the main activity screen
    • Scroll to “Countdown”
    • Toggle the “Countdown” on or off
  • View My Statistics

    To view your statistics in the adidas Running app, tap the “Progress” tab on the tab bar. Underneath your recent activities, you will see a summary of your running statistics for the current year. You will see how many running activities you undertook, your accumulated average pace, along with a graph displaying the number of kilometers you ran in each month. 

    To get a more detailed insight into your statistics, follow these simple steps:

    • Tap “Show more” next to “Running Statistics”
    • In the left tab at the top, you can select the weekly*, monthly or yearly* view, and in the right tab, you can select the activity type to be displayed