• Manually linking an activity to your training plan

    If you want to link your activity to a training plan follow the easy steps in the article below:

    • Open the adidas Running app
    • Tap the “Progress” tab. 
    • Tap “Show more”.
    • Choose an activity and click on the three dots in the top right corner
    • Select "Link to a training day"
    • Now, click on the Plan that you are following
    • Choose the training day you would like to assign the activity to
    • Select "Link to this training day" 

    Once you successfully linked you’ll see a little message displayed indicating that the linking worked.

  • Runtastic PRO: Fadeout

    Time to retire Runtastic PRO!

    We want to provide you with an awesome app experience, no matter which of our apps you use. That’s why we are focusing our energy and working on the apps and products where we see the greatest potential.

    We wanted to let you know that we’ve decided to stop supporting the Runtastic PRO app. 

    This means that we’ve taken the app off the market and that there won’t be any more app updates for the Runtastic PRO app.

    Don’t worry, you can still find all your PRO features, your complete training history, and much more in the free Runtastic app.

    Have you joined one of our Challenges yet?

    Simply download the free adidas Running app and login with your current login details to keep your PRO features and all your history.

    Your Premium Membership and all its benefits are waiting for you in the adidas Running app. Your entire training history will also be there, so just download the adidas Running app and use your current login details and you’re ready to go!

  • Group Leaderboard

    To access the Groups Leaderboard, follow the steps below:

    • Tap the “Progress” tab 
    • Scroll to the “Leaderboard”. 
    • Tap “Show more” 
    • You can then change the Leaderboard to display just your group instead of all of your fitness Friends.

    Alternatively, tap “Profile” followed by “Groups”. Open the desired group and tap “View Group Leaderboard” at the bottom.

    On the Leaderboard, you can compare the kilometers you have ran with those of your fellow group members or your fitness friends. 

  • Battery Settings

    In order to have a great experience in the adidas Running app, it might be a good idea for some android users to optimize their “Battery Settings” within the settings of the Runtastic app.

    To adapt your Battery Settings on your android device, please follow the steps below:

    • Open the adidas Running app
    • Go to “Profile” 
    • Click on “Settings” (gear icon) 
    • Scroll down to “Battery Settings”
    • Here you can choose between a “How To Guide” for your device or “Manage Battery Settings” 
    • Once you selected an option, please follow the instructions given on your device
  • Personal Goals

    While you could already set your Yearly Running Goal in the adidas Running app, you have now also the possibility to set yourself Personal Goals for the day, week, month, year or a goal that should be reached at a certain date*. Your Goals can be set as recurring goals or just as one time motivations.

    Follow these simple steps to set your goal for the first time:

    • Tap the “Progress” tab
    • Scroll down to "My Goals" 
    • Click on “Add Goal”
    • You can set Personal Goals for the sport types Running, Walking, Hiking, Cycling and Exercise**.

    Once you select the Sports type, you’ll need to choose your Goal attributes such as duration, distance, and frequency. 

    Recurring goals can be set to be repeated daily, weekly, monthly or yearly. While non-recurring goals can be set from the current date up to 3 years in the future. 

    Once a Personal Goal is set it will also be displayed in your Progress Tab under “My Goals”. Here you also have a more detailed overview of your current Goals such as the remaining amount of kilometers and the remaining time period that you have set.

    Once you track an activity that matches your Personal Goal criteria your Personal Goal will be updated to show you your current process accurately. 

    Delete or end a Goal:

    If you want to delete one of your current goals, simply follow the easy steps below:

    • Tap the “Progress” tab
    • Scroll down to "Your Goals" 
    • Tap on “Show all” 
    • Click on the three little dots next to the goal you would like to remove 
    • Chose “delete” or your goal

    Want to inspire your friends and family with your progress? Share your Goal on social media and let your friends and family be part of your success.

    **all activities tracked get counted to exercise

  • Polar Flow

    You can now connect your Runtastic account to your Polar account. This means that you are able to import activities that you track with your Polar device into your Runtastic account.

    Connect

    To connect your Polar account to your Runtastic account, please follow the steps below:

    • Ensure that you have the latest version of the Runtastic app installed
    • Tap “Profile” followed by the “gear” icon in the top right corner
    • Choose “Partner Accounts”
    • Select the “Connect” button underneath “Polar Flow”
    • Enter your Polar account log in details

    Additionally, you can also connect your Polar account directly in your “Activity Setup” by following these steps below:

    • Tap the “gear” icon next to the start button on your activity screen
    • Click on “Partner Accounts” and select the “Connect” button underneath  “Polar Flow”

    You’ll now see “GPS Watch Connected” on your Activity Setup screen.

    Once your account is connected, any sports activities that you do with your Polar device, once synced to your Polar account, will also be imported to your Runtastic account. A push notification will inform you when your activity is available.

    Polar Supported Devices

    This feature currently supports all Polar devices that run the Polar Flow app. 

    Which Data gets imported to Runtastic?

    The following data will be imported into Runtastic: Distance, Duration, Pace, Split Times, Elevation*, Calories, and Heart Rate. As Polar Flow is designed differently, certain data such as Heart Rate Zones, Power, Cadence, Steps, Active Minutes, and Sleep will not be synced.

    Note: a “multisport session” is synced to Runtastic as separate activities. For example, if you track a triathlon activity, it will be imported to Runtastic as three separate sessions. (Swimming, Cycling, Running).

    * Once imported into Runtastic, you may notice a difference in the Elevation Values. It is, however, possible to edit these values using the instructions linked here.

    Disconnect

    To disconnect your Runtastic account from your Polar Flow account, please follow the steps below:

    • Tap “Profile” followed by the “gear icon” in the top right corner
    • Choose “Partner Accounts”
    • Select the “Disconnect” button next to “Polar Flow"

    To disconnect your Polar account directly on your activity screen do the following:

    • Tap the gear icon next to the start button on your activity screen

    Click on “Partner Accounts” and select the “Disconnect” button underneath “Polar Flow”.

  • Relive and the adidas Running App

    Would you like to re-experience amazing runs, bike trips, and hikes? Now you can capture your most memorable moments with Relive and adidas Running: Relive turns your activities into cool, 3D videos including photos, so you can visualize your activities. 

    Follow these simple steps below in order to set up Relive with your adidas Running app:

    1. Track your activities like runs, bike rides, and hikes with the adidas Running app.
    2. Download the free Relive app on your phone. 
    3. Register or login if you already have an account. 
    4. Click on “Import”. 
    5. Chose the adidas Running app from the App options given 
    6. Import your first activity.*
    7. Customize your activity (add photos, emojis, and notes) and press create. 

    Relive sends you an email or push message as soon as your personalized video is ready to be viewed and shared.

    * From now on, all your future adidas Running activities will show up under “activities” ready to be turned into stunning 3D videos.

    Note: The animated 3D maps are not available directly in the adidas Running app. You can share the videos on your social media channels through the Relive app. 

    Start tracking your activities today with adidas Running and capture your big moments!

  • Synchronize Runtastic Activities with Google Fit:

    You’d like to have an overview of all your health data in one place? By syncing your Runtastic activities directly with Google Fit you’ll achieve exactly that. Simply enable Google Fit in “Partner Accounts” and all your new activities* will be directly synced to Google Fit.

    To enable Google Fit, please follow the easy steps below:

    • Make sure you have the latest version of the Runtastic app installed on your phone
    • Tap “Profile” followed by the “gear icon” in the upper right corner
    • Choose “Partner Accounts”
    • Tap the “Connect” button next to “Google Fit”

    Once Google Fit is successfully connected, the distance, calories, and duration of your activities will get synced.

    If you delete an activity from the Runtastic app, the activity will also be removed from Google Fit.

    Disconnect:

    To disconnect your Runtastic account from Google Fit, please follow the steps below:

    • Tap “Profile” followed by the “gear icon” in the upper right corner
    • Choose “Partner Accounts”
    • Select the “Disconnect” button next to “Google Fit”

    Activities that you synced in the past will remain in Google Fit even after you disconnect.

    *All tracked AND manually added activities

    Note: Please make sure to use the same email address to connect to Google Fit and for your Google Fit account.

  • Challenges: Where can I view my progress?

    If you want to view the Challenge progress, please follow these simple steps below:

    • Open thea didas Running app
    • Tap “Progress” on your tab bar
    • Select the appropriate Challenge by sliding through the cards
  • Challenges: Can I join more than one at one time?

    Yes! You can join as many Challenges as you like. Your activities can also count for multiple challenges if the activities fulfill the requirements for each Challenge as specified in the Challenge details.

  • Challenges: Where can I give feedback?

    We’d love to hear what you think about the Challenges feature! Let us know your opinion by following the link here. Your input is greatly appreciated!

  • Challenges: Why hasn’t my activity been counted?

    There could be several reasons why your activity has not been counted towards a Challenge. You’ll find a list of the most common reasons below:

    • Your activity does not have a GPS trace
    • You tracked using the incorrect sport type
    • You added your activity manually
    • You edited your activity afterwards
    • You uploaded your activity tracked with your smartwatch to adidas Running after the Challenge finished

    Note: At Runtastic we want to encourage fair play and healthy competition. Therefore we have several mechanisms in place to ensure that only realistic activities will count towards a Challenge. Runtastic reserves the right to blacklist users with suspicious activities from the leaderboard and exclude them from the Challenge.

  • Challenges: Will my name always be displayed on the Leaderboard?

    Challenges include a leaderboard where you can compare your performance with fellow runners. When you join a challenge, your participation, progress, and rank in the leaderboard will be visible to other users.

    Note: If you opt out of the running leaderboard in your privacy settings, your name will no longer be visible.

  • Challenges: The Challenge has already started. Can I still join?

    Yes! You can join the Challenge at any time.

  • Challenges: What happens if I delete my activity?

    If you delete an activity, it will be removed from the Challenge. Once deleted, activities can not be recovered.

  • Challenges: How can I leave a Challenge?

    If you decide to leave a Challenge, you can do so by following the simple steps below:

    • Open the adidas Running app
    • Tap “Progress” on your tab bar
    • Select the Challenge you want to leave
    • Simply tap the three dots in the top right corner
    • Select “Leave Challenge”

    Note: Once you’ve carried out these steps, all your activities will be removed from the challenge. Should you decide to rejoin a challenge, your previous progress will not be taken into account.

  • Challenges: How do I join?

    Follow the simple steps below to view all available challenges and join your first one:

    • Open the adidas Running app
    • Tap “Progress” on your tab bar
    • Scroll to “Challenges”
    • Simply tap on a Challenge for an overview – see how many participants are joining, how long the Challenge is running, etc.
    • Ready to push yourself? Just select “Join Challenge”

    Note: Once you’ve joined, your name and rank will appear on the leaderboard and will be visible to all challenge participants.

  • Challenges: Can I track with a smartwatch?

    Yes. The following smartwatches synchronize directly with the adidas Runtastic platform:

    As soon as you’ve synchronized your activity with adidas Running, it will be counted towards the Challenge.

    For other smartwatches, you have the option to import your activity to adidas Running as a .gpx or .tcx file. For help with importing your activity, please see here.

    If you track an activity with more than one device, it will only count once towards your Challenge.

  • Challenges: How do I ensure that my activity counts?

    Once you’ve joined, activities that comply with the challenge rules will be automatically linked and counted towards the challenge – there’s nothing you need to do manually.

    In order to ensure that your activity is linked to the Challenge, the following criteria must be set:

    • Your activity must have a GPS trace (unless otherwise specified in the Challenge details)*
    • Your activity must be tracked using the correct sport type for the Challenge (e.g Running)
    • Your activity must be tracked while the Challenge is active (the start and end time are always in your local time zone)

    If you track your activities with a smartwatch, please see the article linked here for more information.

    *If you enter an activity manually, edit an activity after completion, or track a treadmill activity, it will not count towards your challenge.

  • Challenges: What is a Challenge?

    Challenges will bring out the best in you! Challenges are competitions with a specific mission over a certain timeframe, as defined in the challenge details.

    Once you’ve joined, activities that comply with the challenge rules will be automatically linked and count towards the Challenge. Track your performance and compare it to other users on the leaderboard!

  • Troubleshooting Heart Rate Monitor And Bluetooth Issues

    TROUBLESHOOTING HEART RATE MONITOR AND BLUETOOTH ISSUES

    If you own a heart rate monitor (HRM) with Bluetooth 4.0 (Smart) capacity, you can use it to record your heart rate while tracking with the adidas Running app. Instructions on how to connect your device can be found here. 

    As there are many devices on the market from various manufacturers with different specifications, we cannot always guarantee that your device will work flawlessly with the app. However, the following tips will resolve many of the most common connection issues:

    Minimum Requirements (Android):

    • Your phone: Android 5.0
    • Your heart rate monitor:  Bluetooth 4.0 capability (Smart) 
    • Your adidas Running app: Latest version installed from the Google Play Store

    Configure the following settings in your phone:

    • Make sure that bluetooth is turned on and that your phone screen is on
    • Close any background apps that may be using the sensor before connecting to the adidas Running app 
    • Do not connect the HRM directly in your phone’s bluetooth settings. If it already is connected there, be sure to disconnect it:

    Settings > Bluetooth > tap the gear icon next to your HRM, and tap FORGET. 

    Make sure that the HRM itself is in good condition:

    • Check whether the battery of the device needs replacing
    • Make sure the device’s firmware is up-to-date
    • Wipe the sensor with a damp cloth and hand wash the belt well with soap and water as dirt can often cause connection errors.
    • Make sure the HRM is tight but comfortable around the chest to ensure a good connection; if the monitor moves or slips it may disrupt readings
    • Close the adidas Running app and remove the heart rate sensor from the strap. Wait 30 seconds, place the sensor back on the strap then reopen the app.
    • If this does not help, remove the battery and touch and hold both sensor points for at least 10 seconds. Wait 5 minutes then put the battery back in. 

    If your connection issues persist and the device’s LEDs are still working, it is possible that you’re experiencing a signal interference from a nearby app or device. In this case, please unpair your HRM from any previously paired apps or devices. Keep in mind that certain devices that transmit wireless signals could also be interfering with the connection, such as wireless headphones, wireless routers, or fitness machines, e.g. treadmills. You may need to move to a new environment away from any potential interferences.  

    Note: You can also track your heart rate using wireless headphones with integrated HRM (Bluetooth Smart Technology). Use these same troubleshooting steps if you have any difficulties with the connection. 

    Still having trouble with the connection? Please submit a request below and include details of the phone and device you are using.

  • Share a Status Post to the News Feed

    Do you want to let your Runtastic friends know how your training is going? Or have you simply got something interesting to share with the Runtastic community? Create a text status post and share it to the News Feed using the simple steps below:

    • Open the Runtastic app
    • Tap “News Feed” on your tab bar
    • Click the “New Post” button just above “Profile” in the bottom right corner 
    • Type your text update
    • Tap “Publish” in the top right corner

    android-news_feed.png     

    If you wish to delete the post once it has been shared to the News Feed, follow the short steps below:

    • Open the Runtastic app
    • Open the News Feed
    • Select your text status post
    • Tap the three dots in the top right corner
    • Click “Delete” then confirm the deletion
  • Image Sharing

    Create your own custom image and share it to any of the platforms installed on your device, for example, Instagram, Facebook, or Whatsapp. 

    The Share screen will pop up immediately after you’ve saved your activity with the adidas Running app. Follow the simple steps below:

    • When the share screen pops up, tap “Create and share your image”
    • Click on any of the two icons displayed directly under your stats 
    • Now let’s create your image:

    Icon 1. Select a previous photo from your gallery or tap the photo icon to take a photo with your camera

    Icon 2. Select one of the default images that we’ve created for you. Look for new images around your favorite holiday! 

    • Tap “Share” in the top right corner

    Select your preferred platform and inspire your family, friends, or followers with your adidas Running progress!

  • Additional GPS Tips for Android

    If you are still experiencing GPS issues after following all the steps in our GPS Troubleshooting Guide, check out the additional tips below which are known to resolve almost all issues:

    • Restart your device – It is recommended to restart the device every now and then to help solve app issues
    • Remove and reinstall the Runtastic app from the Google Play Store. Your activity history will be cleared from the device, so make sure that you sync all sessions to Runtastic.com beforehand
    • Activate then deactivate “Flight Mode” – In some cases this may help you get GPS working again.
    • Open Google maps, then open the Runtastic app and let it search for 2-5 minutes to lock onto a GPS signal

    If you do experience a weak GPS signal and your activity tracking appears inaccurate, don’t forget you can always edit your activity manually  afterwards.

       

  • Notification Inbox

    Your received notifications will be available for you to read at any time in your brand new Notification Inbox. 

    The bell icon in the top right corner of your News Feed will tell you when you have a new notification waiting for you. Tap the icon to view your Notification Inbox, where you can look through your received notifications and check out what’s going on in your adidas fitness community.

    The following notifications* are currently available in your Notification Inbox: 

    • received and accepted friend requests
    • comments from friends on your activities
    • likes from friends on your activities

    *Your Notification Inbox will be continuously expanded, so keep your eye out for additional notifications in the future!

  • Edit an Activity

    In order to edit your activity in the adidas Running app, follow the steps below:

    • Tap the “Progress” tab
    • Your most recent activities will be displayed at the top of the screen. To view your full history, tap “Show more”
    • Tap the activity you wish to edit
    • Open the menu (three dots) at the top right to edit the details
    • Tap “Edit”
    • On the next screen, make changes to your Sport Type, Start Time & Duration, and Distance by tapping each value (the calories will be recalculated automatically*)
    • Additionally you can add your workout notes, take a photo, or choose one from your gallery and record your feeling and the running surface.  
    • Save your changes by tapping “Save” in the top right corner
  • Records

    Records is a fun and motivating Premium feature (in the adidas Runtastic Premium Membership), which helps you keep track of your personal bests. To view your records, go to the "Profile" bar and tap “Records”. Tap on the individual record to see the details of the activity in which the record was achieved.  You can view your fastest kilometer, fastest 5K, your fastest marathon and many more records. View, challenge and beat records for a variety of activities.

    Delete a Record

    If you are awarded a record by mistake, for instance, due to a tracking error, you can delete it. Just tap on the three dots next to the record you wish to delete and tap “Remove from Records”.

  • Smartwatch Support

    In order to provide the best possible user experience, we will focus our support on cross-manufacturer standard Smartwatches - like Wear OS by Google - which run on a wide variety of smart watches. Unfortunately, this means that it will no longer be possible to connect your Pebble, Samsung Galaxy Gear or Sony Smartwatch to the adidas Running app.

    For more information on which watches are compatible with the adidas Running app on Android, check out the Wear OS by Google page.

  • Garmin Connect

    You can now connect your adidas account to your Garmin Connect account. This means that you are able to import activities that you track with your Garmin device into your adidas account

    Connect

    To connect your Garmin Connect account to your adidas account, please follow the steps below:

    • Make sure you have installed the latest version of the adidas Running app on your phone
    • Tap “Profile” followed by the “gear icon” in the top right corner
    • Choose “Partner Accounts”
    • Select the “Connect” button next to “Garmin Connect”
    • Click on “authorize” to enable Garmin to share to your adidas account.
    • Enter your Garmin log in details

    Once your account is connected, any sports activities that you undertake with your Garmin device, once synced to your Garmin Connect account, will also be imported to your adidas account. A push notification will inform you when your activity is available.

    Garmin Supported Devices

    This feature supports all GPS-enabled Garmin devices.

    Which Data gets imported to my adidas account?

    The following data will be imported into the adidas Running app: Distance, Duration, Pace, Split Times, Elevation*, Calories and Heart Rate. As Garmin Connect is designed differently, certain data such as Heart Rate Zones, Power, Cadence, Steps, Active Minutes and Sleep will not be synced.

    Note: a “multisport session” is synced to the adidas Running app as separate activities. For example, if you track a Triathlon activity, it will be imported to the adidas Running app as three separate sessions. (Swimming, Cycling, Running).

    * Once imported into adidas Running, you may notice a difference in the Elevation Values. It is, however, possible to edit these values using the instructions linked here.

    Disconnect:

    To disconnect your adidas account from your Garmin Connect account, please follow the steps below:

    • Tap “Profile” followed by the “gear icon” in the top right corner
    • Choose “Partner Accounts”
    • Select the “Connect” button next to “Garmin Connect”

    Although it will still show as “connected to adidas Running” in Garmin Connect, the connection will no longer be active. If you would like to change this display in your Garmin Connect account, log in with your account details on connect.garmin.com and click Profile > Settings > Account Information.

  • EU Roaming Regulations 2017

    If you are living and traveling within the EU, you don’t have to give a second thought to telephoning, messaging or surfing the Internet on your phone. This means that you can still use your Runtastic apps while on vacation.

    Which countries no longer have roaming fees?

    All EU countries, as well as Liechtenstein, Norway and Iceland. Other countries, such as Switzerland, still apply roaming charges as they always have.

    NoteBefore using adidas Running in any of the affected countries, please make sure to contact your mobile provider to find out more about how this new regulation affects you.