If you are still experiencing GPS issues after following all the steps in our GPS Troubleshooting Guide, check out the additional tips below which are known to resolve almost all issues:
- Restart your device – It is recommended to restart the device every now and then to help solve app issues
- Remove and reinstall the Runtastic app from the Google Play Store. Your activity history will be cleared from the device, so make sure that you sync all sessions to Runtastic.com beforehand
- Activate then deactivate “Flight Mode” – In some cases this may help you get GPS working again.
- Open Google maps, then open the Runtastic app and let it search for 2-5 minutes to lock onto a GPS signal
If you do experience a weak GPS signal and your activity tracking appears inaccurate, don’t forget you can always edit your activity manually afterwards.