Forgot/Change Your Password?

If you’ve forgotten your password, you can reset it by clicking on the 'Forgot your password?' link. When viewing the log-in page on either or within one of our apps, please click the 'Forgot your password?' button.

Then, enter the email address associated with your adidas account.

After requesting your password to be reset, a message will be sent to your email address. If you don’t see it right away, check your spam folder. Open the message and click the 'Change password' button. You will be redirected to a page where you can change your password.

If you have forgotten your password, please click the following link.

  • Please enter your email address and click Send.
  • You will receive an email with a link to enter a new password. Make sure to check your spam folder also.
  • Please type in your new password and submit it.

You can now enter your adidas account again with your new credentials.

If this is not working for you, you can also reset your password via

When creating a new password, the following criteria must be met: Min. 8 characters, incl. 1 uppercase and 1 lowercase letter, at least 1 number, and 1 special character.

Submit request