Follow these simple steps if you want to delete your account and all your activities:
- Log in to Runtastic.com and open the Settings by clicking on “Home”
- Select "Account & Data" on the left-hand side
- Click "Request Deletion"
- Go to your email account and open the email we’ve sent you, please also check your spam folder.
- Once you have followed the steps in the email, your account and all its data be deleted.
Premium Memberships that were purchased through the App Store or Google Play Store must be canceled separately, otherwise the automatic renewal will remain active. For guidelines on how to cancel your subscription see here.
Should you face any difficulties with the deletion of your account, please reach out to firstname.lastname@example.org in order to have your account and all your data removed.
Note: In order to delete your account you must confirm your email address if you haven’t done so already. Enter your email account and click on the link we sent you to confirm your email address in the app.