Delete Account

Follow these simple steps if you want to delete your account and all your activities:

  • Log in to Runtastic.com and open the Settings by clicking the drop-down arrow next to your user picture
  • Select "Export" on the left-hand side
  • Click "Delete my account" at the bottom right.
  • Go to your email account and open the email we’ve sent you, please also check your spam folder.

Subscriptions purchased through the App Store or Google Play Store must be cancelled separately, otherwise the automatic renewal will remain active. For guidelines on how to cancel your subscription see here.

Note: In order to delete your account you must confirm your email address if you haven’t done so already. Enter your email account and click on the link we sent you to confirm your email address in the app.

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