Delete Account

Follow these simple steps if you want to delete your account and all your activities:

  • Log in to Runtastic.com and open the Settings by clicking the drop-down arrow next to your user picture
  • Select "Export" on the left-hand side
  • Click "Delete my account" at the bottom right.
  • Go to your email account and open the email we’ve sent you, please also check your spam folder.

Premium Memberships that were purchased through the App Store or Google Play Store must be cancelled separately, otherwise the automatic renewal will remain active. For guidelines on how to cancel your subscription see here.

Should you face any difficulties with the deletion of your account, please reach out to dataprotection@adidas.com in order to have your account and all your data removed. 

Note: In order to delete your account you must confirm your email address if you haven’t done so already. Enter your email account and click on the link we sent you to confirm your email address in the app.

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