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Delete Account

Follow these simple steps if you want to delete your account and all your activities:

  • Log in to Runtastic.com and click the drop-down arrow next to your user picture
  • Click Settings
  • Select "Login Data" on the left-hand side
  • Click "Delete my account" at the bottom
  • Go to your email account and open the email we’ve sent you

You’ll be prompted to log in again on Runtastic.com. Once you’ve logged in successfully, you’ll be redirected to the Runtastic homepage with a message indicating that your account has been successfully deleted. Once deleted, your data cannot be restored!

Subscriptions purchased through the App Store or Google Play Store must be cancelled separately, otherwise the automatic renewal will remain active. For guidelines on how to cancel your subscription see here.

Note: In order to delete your account you must confirm your email address if you haven’t done so already. Enter your email account and click on the link we sent you to confirm your email address. If you did not receive it, we can resend it to you – just tap “Send a new confirmation email” at the top of the page on Runtastic.com

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