Troubleshooting Data Connection Issues

Lidija -

If you have problems sending data from Runtastic Connect to, or you are experiencing problems with the connection between the GPS watch and your computer please clean the contacts of the watch with a light soap. After this the connection should work fine again.

If you receive the error-message "Timeout while reading...", please try a reset of the GPS watch by pressing all 4 buttons for at least 3 seconds. 

Was this article helpful?
43 out of 307 found this helpful
Have more questions? Submit a request