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Balance App: Using the Barcode Scanner

If you are unable to find a food item using the barcode scanner, check first that the region in your phone settings matches the country you are searching in. You could also try typing the food item directly in the search bar instead of scanning the barcode.

We wanted to make sure you could use our new barcode scanner feature as soon as possible, but we know there could still be some issues within the feature from time to time. Rest assured that we are continuously working to address these issues to offer you an optimal experience.

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