How can we help?

I purchased Premium but can not access the training plan

If you purchased an In-App feature, e.g. the Premium Membership, it might happen that the extra feature is not activated yet.

If thats the case, you are able to restore the In-App purchase to activate your Premium Membership. 

To do so, go to the settings of the app, choose "Runtastic" and then "Restore In-App Purchases".

Make sure to use the same Apple account you used when you purchased the extra feature the first time. 

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